Privacy and Cookies Policy | NewPet

Privacy and Cookies Policy

When you use our platform, you are trusting us with your information.

We understand that it is a huge responsibility and the protection of your data is guaranteed!

NewPetClub assumes responsibility for ensuring the processing of personal data that it may carry out, complying with the legal obligations arising from Regulation (EU) 2016/679 of the European Parliament and of the Council (RGPD) and other legislation in force and related to the protection of personal data. personal data.

Who is "Responsible" for your personal data?

The "Responsible for the Treatment" of personal data within the scope of this Campaign is the NewPetClub company based in Braga.

For what purpose will your personal data be processed?

The processing of personal data has as its main purpose the communication of products, news, promotions and order status online.

The processing of personal data for the purposes of commercial and marketing activities is based on the consent of users, through their free, specific, informed and explicit expression of will.

The processing of personal data for profiling is based on the legitimate interest of NewPetClub due to its generic and non-intrusive nature.

What personal data will be processed?

NewPetClub will only process your personal data.

Mandatory: name, telephone number, address, email address.

You can also provide your bigeye data, to better personalize our communication and orders.

How will your personal data be treated?

Users' personal data will be processed by NewPetClub, in the context of the purposes indicated above, in accordance with the policy and internal rules of NewPetClub, using appropriate technical and organizational measures to promote the respective security and confidentiality, namely in relation to non-compliance treatment. authorized or unlawful use of your personal data and its accidental loss, destruction or damage.

How long will your personal data be processed?

Users' personal data will be kept as long as the commercial relationship between NewPetClub and the customer exists or for the time necessary to comply with legal obligations.

What rights do you have over your personal data?

Website users have the right to:

  1. Request and receive all relevant information and communications regarding the processing of personal data carried out by NewPetClub;
  2. Request access to your personal data, namely, obtain confirmation that your personal data is being processed;
  3. Rectify, erase or restrict the processing of personal data by NewPetClub

Users also have the right to file a complaint with the competent supervisory authority, the National Data Protection Commission - CNPD, if they consider that the processing carried out on personal data violates their rights and/or applicable data protection laws.

How to request the deletion of your personal data?

If you want, you can request that your data be removed from NewPetClub.

To do so, simply send an email to [email protected] indicating your desire to remove your data from our store and we will act accordingly, deleting all information from our Database.

Who can you contact to get answers to all your questions?

Users may, at any time and for any matter that proves to be relevant within the scope of privacy and protection of personal data, contact the person responsible for the protection of personal data through the email [email protected]

What are Cookies?

Cookies are small software labels that are stored on your computer through the browser ( browser ), retaining only information related to your preferences, not including, as such, your personal data.

What is the purpose for using Cookies?

In our case, we use cookies for the following purposes:

  • Necessary cookies - They allow you to store your products in the shopping cart in order to complete purchases on our website. If they do not have cookies enabled, it will not be possible to complete a purchase on the website.
  • Analytical Cookies - They are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website.
  • Functionality cookies - They keep user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.
  • Third- party cookies - Measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.